Royal Columbia Medical clinic
Family Practice
& Walk-In Clinic
***NEW PHONE NUMBER***
PH:236-453-2203
Fax: 604-527-3435
Walk-in clinic dr antonious tuesday,thursday,friday
Dr. Waterson's Patients:
Royal Columbia Medical Clinic
306-301 East Columbia Street
New Westminster,
BC V3L 3W5
Re: Clinic Wait Times
Dear Patients,
I am addressing you in this letter because I hope to bring some clarity to the clinic wait times and logistical considerations for your appointments.
I care for many patients. Many of them have complicated health issues that require additional time and attention. Scheduled appointments are 15 minutes please keep to one issue per visit. It is often challenging to keep each individual’s appointment time within the booked time slot, I do my best. If you have several concerns, please book another appointment. Some patients need more time than predicted due to unexpected changes in their health. These factors can cause appointments to run over time and cause others to wait. I strive to give each of my patients all the attention and information they need for while balancing the time restrains that exist.
I appreciate your patience and understanding. You will always be given the time that you and your health concern require. If you have any concerns regarding your appointment length, please discuss this with the clinic Manager bearing in mind that we do our best to accommodate the needs of all of our patients.
Given the nature of clinic appointments, it is impossible to avoid all delays. Because of this, it may be helpful if you might consider coming prepared to wait and bring along an interesting book, knitting, or your laptop or phone to help make the time go faster. I know it can be hard to wait when you aren't feeling well or have other things you want to do. However, please understand I always have your best interest at heart and do my best for each of my patients.
Thank you so much for your patience when there are longer than expected wait times.
Yours sincerely,
Dr. Lydia Waterson
Our Doctors
Dr. Antonious
Dr. Lydia Waterson
Dr. Lydia Waterson
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Dr. Lydia Waterson
Dr. Lydia Waterson
Dr. Lydia Waterson
Dr. William Hay
Dr. Lydia Waterson
Melanie Allen NP
Melanie Allen NP
Dr. Kikelomo Akinbobola
Melanie Allen NP
Dr. Kikelomo Akinbobola
Dr. Kikelomo Akinbobola
Dr. Kikelomo Akinbobola
Dr. Koehn
Dr. Kikelomo Akinbobola
Dr. Kikelomo Akinbobola
RN Ioana Popica
RN Ioana Popica
RN Ioana Popica
CLINIC MANAGER BELINDA
General Information
Appointments
Missed/cancelled appointments:
Patients who miss their appointment by not answering their phone or fail to check into virtual clinic will be considered a no show of appointment and will be charged a
NO SHOW FEE.
Appointments which are missed or not cancelled 24 hours in advance will be billed as an uninsured service, as we would like to open up that space for other patients who may need to see their doctor.
Royal Columbia Medical Clinic
Forms:
It is the patients responsibility to pay in advance for any forms that need to be filled out by the doctor MSP does not pay for forms. Please inform the receptionist of any forms prior to seeing the doctor.
Etiquette/Manner in the clinic:
Our front staff are highly professional and trained to make your visit comfortable, Any rude or aggressive behavior will not be tolerated towards any of our staff.
You will be ask to leave and never return to our clinic.